Terms & Conditions
- General
These Terms govern your use of us and all purchases made through it. By placing an order, you agree to these Terms. - Products
We sell electronic cigarette and vaping products. All products are intended for adults 18+ only. By purchasing, you confirm you meet the legal age requirement in your country. - Orders and Payment
Orders are confirmed once payment is received. We accept [payment methods]. Prices include/exclude VAT as applicable. - Shipping
- We ship to all europe
- Estimated delivery time: [1-60 business days].
- Shipping costs are calculated at checkout.
- We are not responsible for delays caused by customs or carriers.
- Returns and Refunds
- You may return unopened, unused products within [14/30] days of delivery.
- Opened or used products cannot be returned for hygiene and safety reasons, unless defective.
- To request a return, contact [elfbarviena@gmail.com] with your order number.
- Refunds are processed within [365] business days after we receive the returned item.
- Defective products will be replaced or refunded at no cost to the customer.
- Liability
We are not liable for misuse of products. Vaping products should be used according to manufacturer instructions. - Governing Law
These Terms are governed by the laws of [Country/EU jurisdiction]. - Contact
Questions about these Terms: [elfbarviena@gmail.com]